Privacy Policy
1. Introduction
Welcome to Zefer AI, a managed service and AI-based marketplace platform operated by Zefer AI Inc. ("Zefer", "we", "us", or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains the types of personal information we collect, how it is used, and the steps we take to safeguard your personal information.
2. What is Personal Information?
Personal information refers to any Personally identifiable information, such as name, address, email address, phone number, and other contact details. It also includes information such as financial records, purchasing history, and usage data (e.g., browsing history, search queries).
3. Collection of Personal Information
We collect personal information when you:
Register on our platform
Use our services
Contact customer support
Participate in surveys or promotions
Chatting with any of our AI agents, including all conversations and interactions
Types of information collected include:
Contact details (name, address, email, phone number)
Financial information (payment details)
Transaction history
Usage data (includes but not limited to IP address, browser type, operating system)
4. Use of Personal Information
We use your personal information to:
Provide and manage our services
Process transactions and send order updates
Communicate with you about your account and our services
Improve our platform and customer experience
Conduct research and analysis (e.g., to enhance our AI-powered sourcing capabilities)
Comply with legal obligations
Talk to suppliers on your behalf (sharing only necessary information)
5. Disclosure of Personal Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described in this Privacy Policy.
We may share your information with:
Service providers who assist in operating our platform
Payment processors to process transactions
Legal authorities if required by law
Business partners with your consentWe may include some personal information when negotiating with suppliers.
6. Security of Personal Information
We implement a variety of security measures to ensure the safety of your personal information, including:
Secure servers
Encrypted storage
Access controls
Regular security audits
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies help us recognize your browser and capture certain information. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our platform may contain links to third-party websites. These sites have separate and independent privacy policies. We have no responsibility or liability for the content and activities of these linked sites.
9. Access and Correction and Deletion
You have the right to access, correct, and request deletion of your personal information. You can do this by logging into your account or contacting our customer support. We will verify your identity before processing deletion requests.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time, effective 10 days after posting the new version on our platform. You are encouraged to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@zefer.ai
Phone: +1-647-703-1562
Address: Zefer AI Inc., 225 Cherry Street, 71A, NYC, NY, 10002
By using our platform, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
